Responsible Gaming
1. Gaming Should Be Entertainment
Online pokies and gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please remember that all games are based on chance, and the house always has a mathematical advantage. Set a budget you can afford to lose and stick to it.
2. Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to use our services. We take underage gambling prevention seriously. If you are under 18, please do not attempt to access gaming sites.
3. Warning Signs of Problem Gambling
If you recognize any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Experiencing mood swings or irritability when unable to gamble
- Spending more time or money on gambling than intended
- Feeling anxious, depressed, or stressed due to gambling
- Borrowing money to fund gambling activities
- Neglecting work, school, family, or personal relationships
- Failed attempts to cut back or stop gambling
- Lying about the extent of your gambling
4. Self-Help Tools
Many reputable gaming operators offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive reminders about how long you've been playing
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period
- Self-Exclusion: Permanently or temporarily exclude yourself from gaming sites
5. Support Organizations in Australia
If you need help, these organizations provide free, confidential support:
- Gambling Help Online - www.gamblinghelponline.org.au | Free online counselling and support chat available 24/7
- National Gambling Helpline (1800 858 858) - Free, confidential telephone counselling across Australia
- Gamblers Anonymous - Support meetings throughout Australia for those seeking peer support
- Lifeline Australia (13 11 14) - Crisis support and counselling available 24/7
International support is also available through:
- GamCare (UK) - www.gamcare.org.uk
- GamStop (UK) - www.gamstop.co.uk
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
- National Council on Problem Gambling (US) - www.ncpgambling.org
6. Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling can affect your financial health, relationships, and mental wellbeing. Support is available, and recovery is possible. Contact Gambling Help Online or call the National Gambling Helpline on 1800 858 858 to speak with a trained counsellor who can provide guidance and support tailored to your situation.
Remember: Help is confidential, free, and available to you right now.